Stuff Happens

Getting Your Trip Back in the Fairway

When it comes to international travel, unforeseen challenges are just routine business.

At Haversham & Baker Expeditions, we understand that the measure of any great travel company is not the complete absence of these challenges, but in how we respond when "stuff happens."

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The H&B Foreign Legion

Our Network of Excellence

The most important contributors to the traveling phase of your H&B Expedition are the members of our Foreign Legion—the Driver-Hosts, innkeepers, restaurateurs, caddie masters, tour guides, and other overseas partners who deliver our brand of Golf and the Good Life.

Ironically, when everything goes exactly to plan, you may have little, if any, interaction with some of these professionals.

But if your trip hits a bump in the road, our network is worth its weight for two key reasons:

Who You Know

By traveling with H&B, you’re tapping directly into the value of our relationships and decades of accumulated goodwill.

Our Foreign Legion members will use their local insight, direct connections, or positions of authority to swiftly resolve any challenges that may come your way.

When an issue arises, all it usually takes to get your trip back in the fairway is a simple mention to one of our partners onsite.

Who Knows You

When you travel under the H&B banner, your reputation precedes you.

It sends a clear signal to our Foreign Legion that you have paid a bit more to receive outstanding service and recognize when it’s been delivered.

What’s more, as a large and important supplier to our Foreign Legion partners, it's in their best interest to ensure your total satisfaction.

For this reason, they are highly motivated to go above and beyond to resolve any issues promptly, bringing unmatched peace of mind to your Expedition.

The H&B Batphone

Your Direct Line to a Solution

In the rare event that our Foreign Legion is unable to resolve an issue to your satisfaction, no matter the time or the challenge, the H&B “Batphone” is at your disposal.

With the push of a button, you’ll be connected to a senior member of the H&B team who is willing and able to help get your trip back in the fairway.

As our members explain in the video above, it’s the next best thing to an actual superhero.

When it comes to delivering a seamless and memorable golf trip across the pond, the service of our HQ team is backed by our unwavering Foreign Legion and the ever-available Batphone.

Rest assured, if "stuff happens," all three will work tirelessly to ensure that your H&B Expedition remains unforgettable for all of the right reasons.